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Volunteer Service User Engagement

Location Lancaster-Lancashire
Job ID 2026-21292
Number of Vacancies Remaining
2
Category
Volunteering in Substance Misuse Services
Click Here for Role Description
https://changegrowlive.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=120242&hashed=1153624724

Overview

Are you passionate about helping others make positive changes in their lives? Do you want to be part of a supportive team that empowers people on their recovery journey?

Join Change Grow Live as a Service User Engagement Volunteer and play a vital role in helping individuals grow, recover, and thrive.

 

We are looking for volunteers with lived experience to help shape and improve Inspire services across Lancashire to help ensure service users are heard, listened to and involved in improving services.

Responsibilities

What You Will Do

✔ Speak with service users and gather feedback
✔ Help collect Feedback in your local Inspire hub
✔ Support service users to raise concerns or suggestions
✔ Take part in staff and volunteer recruitment panels
✔ Attend meetings and share service user views
✔ Take part in Mystery Shopper visits
✔ Support Co-Production so lived experience shapes services

 

Volunteer Locations

We are currently recruiting volunteers at the following Inspire services:


📍 Fleetwood Inspire
📍 Lancaster/Morecambe Inspire

 

 

Closing Date

2/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Kerri Richards | kerri.richards@cgl.org.uk

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.