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Volunteer Reception Support

Location Birkenhead-Merseyside
Job ID 2026-20733
Number of Vacancies Remaining
3
Category
Volunteering in Substance Misuse Services
Click Here for Role Description
https://changegrowlive.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=128566&hashed=1993327825

Overview

We are a free and confidential drug and alcohol service for adults, young adults, families, carers and affected others across the Wirral. We provide a non-judgemental service, with qualified, experienced staff and volunteers who offer support in health & wellbeing and substance misuse. We can talk to you in several supportive environments, all which have a friendly atmosphere, and provide you with information to help you reduce your substance misuse or to become abstinent. 

We are part of Change Grow Live, a national health and social care charity which provides a range of treatment, recovery, and support services for those who have concerns about their drug or alcohol use. 

 

Volunteers make an enormous contribution to our work at Change Grow Live.

 

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

 

Would you like to join our growing team of volunteers, and make a real difference?

Responsibilities

At Wirral Ways we strive to ensure our services are warm and welcoming environments. Your role as receptionist is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner. Duties for the post include dealing with initial queries, coordinating appointments, sign-posting to support available within the service and the community.  

 

Volunteering at Change Grow Live

 

  • Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users.
  • If there isn’t a specific volunteering role listed for the service in your area, or have a skill you would like to donate to us you can use this listing to express your interest
  • Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people.
  • Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Jacob Jones | volunteering.wirral@cgl.org.uk | 01515561335

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

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We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.