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Volunteer Meet and Greet

Location London-Greater London
Job ID 2026-20714
Number of Vacancies Remaining
2
Category
Volunteering in Substance Misuse Services
Click Here for Role Description
https://changegrowlive.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=129018&hashed=-127284078

Overview

Join our Tower Hamlets Reset Recovery Team as a Volunteer! 

 

Do you enjoy helping people and making others feel at ease? As a Meet & Greet Volunteer, you'll be the first point of contact for people accessing our services. You'll help create a warm, welcoming environment, provide practical support, and play an important role in helping people feel comfortable as they begin their recovery journey.

Responsibilities

What You'll Do

  • Welcome visitors and provide a friendly first impression.
  • Support reception with enquiries and appointments.
  • Help service users complete registration paperwork.
  • Signpost people to support services and community resources.
  • Assist with telephone calls relating to housing, benefits, and other needs.
  • Issue food parcels and vouchers where appropriate.
  • Help keep reception and client areas tidy and welcoming.
  • Promote recovery, involvement, and positive engagement.

What We're Looking For

  • Excellent communication and people skills.
  • A friendly, approachable, and supportive attitude.
  • Understanding and compassion for people facing challenges.
  • Respect for confidentiality and professional boundaries.
  • A passion for helping others and making a difference.

This is an exciting opportunity which will allow you to gain experience of volunteering within the substance misuse field. You will be part of a supportive team and will receive comprehensive training and guidance to develop within the role. 

 

We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.   

   

Interested? Please get in touch, we’d love to hear from you!  

Closing Date

14/8/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Jade Stirling (Tower Hamlets RESET) | jade.stirling@cgl.org.uk | 07353967957

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

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We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.