Welcome page

Volunteer Reception Support

Location Luton-Bedfordshire
Job ID 2026-20511
Number of Vacancies Remaining
1
Category
Volunteering with Adults
Click Here for Role Description
https://changegrowlive.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=128566&hashed=1993327825

Overview

We are looking to recruit a Reception Support Volunteer to support on our busy reception.

 

Volunteering with Change Grow Live is a great way to make a real difference in people’s lives whilst gaining valuable experience. Whether you want to give back to your community, develop new skills, or meet like-minded people, there are plenty of reasons to get involved. 

 

At Change Grow Live you will be working with people to support change and the direction of their life, to grow as an individual, and to live life to its full potential. 

Responsibilities

At Change Grow Live we strive to ensure our services are a warm and welcoming environment. Your role as a Reception Support Volunteer is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner.

 

Duties for the post include:

  • Dealing with initial queries, liaising with relevant staff.
  • Coordinating appointments and managing a busy waiting area.
  • Sign-posting clients to support available within the service and the community (for example, smoking cessation, SMART recovery, Mutual Aid groups, amongst others).

This is an exciting opportunity which will allow you to gain experience of working within the substance misuse field. You will be part of a supportive team and will receive comprehensive training and guidance to develop within the role. 

 

We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.   

 

You will be provided with all the skills, knowledge, and support to undertake the role including full induction and training.

 

Interested? Please get in touch, we’d love to hear from you! 

 

Training:

Attendance on training is an essential part for the volunteer role.

 

Mandatory: Volunteer Induction training

Mandatory: Boundaries/Confidentiality training

Required: Drug Awareness training

Required: Harm Reduction training

Required: Alcohol Awareness training

 

Training dates, to be confirmed

 

Closing Date

31/7/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Fiona Mulholland (Luton Services (Adult & YP & Yarmouth)) | fiona.mulholland@cgl.org.uk | 07767672695

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

Options

<p style="margin: 0cm;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p><p style="margin: 0px;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">&nbsp;</span></p>
Share this vacancy on your newsfeed

 

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.