Volunteer Meet & Greet Support

Volunteers make an enormous contribution to our work at Change Grow Live.

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

Would you like to join our growing team of volunteers, and make a real difference?

We are looking for a friendly, compassionate and reliable Meet & Greet volunteers to join our substance misuse service. This role is vital in creating a safe and supportive first point of contact for individuals accessing our service, helping them feel welcomed, respected, and encouraged.

What We’re Looking For

• Good communication and interpersonal skills
• A friendly, approachable, and empathetic manner
• Reliability and commitment to volunteering
• Respect for confidentiality and professional boundaries
• An interest in supporting people affected by substance misuse

What You’ll Gain

• Valuable experience within health and social care services
• Opportunities to develop communication and support skills
• Ongoing training and support from our team
• A chance to make a meaningful impact in people’s recovery journeys
• Volunteer references and personal development opportunities

Join us and help create a welcoming space where positive change can begin.

Responsibilities

• Provide a warm and non-judgemental welcome to service users and visitors
• Support individuals as they arrive for appointments or drop-in sessions
• Help maintain a calm, safe, and inclusive reception/waiting area
• Signpost individuals to the appropriate staff or services
• Offer reassurance and a listening ear where appropriate
• Assist staff with light administrative or engagement tasks (if required)

We are incredibly grateful for all that our volunteers do to support our service users.

Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people.

As part of your journey with us attending our training sessions is essential to support you in your role. Our mandatory sessions will equip you with what you need to thrive in your volunteer role. 

Mandatory: Volunteer induction training

Mandatory: Boundaries/Confidentiality training

Required: Drug awareness training

Required: Harm reduction training

Required: Alcohol awareness training

We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.   

Interested? Please get in touch, we’d love to hear from you!