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Volunteer Meet and Greet Support

Location Bootle-Merseyside
Job ID 2026-20118
Number of Vacancies Remaining
8
Category
Volunteering in Substance Misuse Services
Click Here for Role Description
https://changegrowlive.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=127928&hashed=638820668

Overview

Make a difference in your community. Start someone’s recovery journey with a warm welcome.

 

We are looking for a friendly, compassionate, and reliable Volunteer Meet & Greet Worker to join our substance misuse service. This role is vital in creating a safe and supportive first point of contact for individuals accessing our service, helping them feel welcomed, respected, and encouraged.

What We’re Looking For

  • Good communication and interpersonal skills
  • A friendly, approachable, and empathetic manner
  • Reliability and commitment to volunteering
  • Respect for confidentiality and professional boundaries
  • An interest in supporting people affected by substance misuse

What You’ll Gain

  • Valuable experience within health and social care services
  • Opportunities to develop communication and support skills
  • Ongoing training and support from our team
  • A chance to make a meaningful impact in people’s recovery journeys
  • Volunteer references and personal development opportunities

Join us and help create a welcoming space where positive change can begin.

Responsibilities

  • Provide a warm and non-judgemental welcome to service users and visitors
  • Support individuals as they arrive for appointments or drop-in sessions
  • Help maintain a calm, safe, and inclusive reception/waiting area
  • Signpost individuals to the appropriate staff or services
  • Offer reassurance and a listening ear where appropriate
  • Assist staff with light administrative or engagement tasks (if required)

Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users.

 

Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people.

 

Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved

 

Closing Date

22/6/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Paddy Smith | Paddy.Smith@cgl.org.uk | 07786 555 290

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

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We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.