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Duty Team Volunteer

Location York-North Yorkshire
Job ID 2025-17101
Number of Vacancies Remaining
5
Category
Volunteering with Adults
Click Here for Role Description
https://changegrowlive.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=57575&hashed=2002861710

Overview

Volunteers make an enormous contribution to our work at Change Grow Live.

 

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

 

Would you like to join our growing team of volunteers, and make a real difference?

Responsibilities

Join us in York as a Duty Team volunteer.


Due to stigma and prejudice (which we are working hard to challenge) it can take courage to make the first step and seek help from us - in this role you may well be the first person that someone meets as they come through the door so you need to have a friendly and welcoming disposition coupled with a genuine desire to meet, get to know and help people.  Indeed, an open, friendly and non-judgmental approach is absolutely non-negotiable.

 

You will greet people who use our services in person or on the phone and work with them plan their journey through treatment with us in liaison with colleagues.

 

As part of the role you will also be responsible for providing needle exchange services coupled harm reduction advice.

 

Training on all aspects of the role will be provided by experienced colleagues and you won't be asked to do anything solo until you're comfortable with it. 

 

Providing your values match ours then skills can be picked up as you gain experience.

 

Please note:

You must be available for interview on:

18 August 2025

 

Also for two face to face training days (Induction & Boundaries) at 3 Blossom Street in York on:

Monday 8 September 2025 - 10am-3pm

Monday 15 September 2025 - 10am-3pm

 

Closing Date

12/8/2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Dave Barf | david.barf@cgl.org.uk | 07548834602

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.