Volunteer Assessment Support

Volunteers make an enormous contribution to our work at Change Grow Live.

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

Would you like to join our growing team of volunteers, and make a real difference?

• Support the team in completing triage assessments for those entering services
• Provide service users with information on the treatment/options available to them both face to face and via the telephone
• Support service users to access treatment and support
• Ensure the accurate and timely recording of client data and information in order that the service operates within its requirements.
• Assist and carry out appropriate screening processes including urine, saliva t tests and Dry Blood Spot tests.
• Provide service users with advice and information to keep themselves self
• Signpost and refer service users to support within the community

General terms of reference:

In carrying out the above duties the post holder will:

• To help Change Grow Live fulfil its role in offering the best service to our clients.
• To perform your volunteering role to the best of your ability.
• To follow the Change Grow Live’s procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients.
• To maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Live’s policies and procedures
• To meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible.