Admin Support Volunteer

As a Volunteer Administrator you will play a key role is supporting the service, ensuring all communication between staff, service uses and partner agencies runs smoothly, this includes answering calls and directing enquires. You will be a valued member of the administration team supporting them in various administrative roles including, booking appointments, sending letters and general office duties such as photocopying, filing and scanning. On-the-job training will be provided – all you need is an organised approach and a willingness to learn.  

General terms of reference: 

In carrying out the above duties the post holder will: 

• To help Change Grow Live fulfil its role in offering the best service to our clients.  

• To perform your volunteering role to the best of your ability.  

• To follow the Change Grow Live’s procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients.  

• To maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Live’s policies and procedures 

• To meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible.