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Service User Representative

Location Lancashire
Job ID 2024-14837
Number of Vacancies Remaining
1
Category
Volunteering in Substance Misuse Services
Click Here for Role Description
https://changegrowlive.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=20700&hashed=1680942614

Overview

We are seeking Service User Representatives.

 

Change Grow Live believe that those who access our services should be at the heart of everything that we do and those who have lived experience have a unique and valuable insight into how our services can work best.

 

In this role, you will help us to engage with the people who access our services, making sure their voices are heard and that they have say in how we run services in North & Central Lancashire.

Responsibilities

  • Engage with those who access our services, by listening to their views and asking for their feedback.
  • Represent the views and opinions of those who access our services.
  • Provide feedback and updates to those who access our services informing them of any changes and decisions.
  • Work with staff and the community to improve and develop the service.
  • Lead on service user meetings.
  • Promote and encourage ongoing service development in a variety of different ways within the service and community.
  • Create a safe space for the people who access services to connect, be open and tell us what they honestly think and believe.
  • Be part of interview panels for new staff.
  • Help to hear the voice of the underrepresented.

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

lal narayn-Singh | lal.narayn-singh@cgl.org.uk

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

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We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.