Duty Support Volunteer

We are seeking Duty Support Volunteers. Would you like to join our growing team of volunteers, and make a real difference?

At Change Grow Live we strive to ensure our services are warm and welcoming environments.

Volunteers make an enormous contribution to our work at Change Grow Live.

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

Your role as Duty Support Volunteer is to support the duty worker and to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner.

Duties for the post include; dealing with initial queries in person and over the telephone, coordinating appointments, accurately updating systems, signposting to support available within the service and the community and completing requests for needle exchanges.

Volunteering at Change Grow Live

• Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users.
• If there isn’t a specific volunteering role listed for the service in your area, or have a skill you would like to donate to us you can use this listing to express your interest
• Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people.
• Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved